Shipping Policy
Thank you for shopping with Nexora. Below you’ll find important information regarding our shipping process and delivery timelines.
Order Processing Time
Orders are typically processed within 1–3 business days.
Processing time includes order verification, quality checks, and preparation for shipment.
Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once processed, orders are generally delivered within 3–7 business days, depending on your location and the shipping carrier.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, or high shipping volume.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take 24–48 hours to appear after shipment. Occasional delays or gaps in tracking updates can occur and do not necessarily indicate an issue with your order.
Shipping Costs
Shipping costs (if applicable) are calculated and displayed at checkout.
Some products may include free shipping, which will be clearly indicated on the product page.
Delayed or Lost Shipments
If your tracking information has not updated for more than 7 business days, please contact us at:
We will review the shipment with the carrier and assist you based on the available information.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. Nexora is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately. Address changes cannot be guaranteed once an order has been processed or shipped.
International Shipping
At this time, Nexora primarily ships within the United States.
If international shipping becomes available, updated information will be provided on our website.
Questions
If you have any questions about shipping or delivery, please contact us at:
We’re happy to help.